![]() ![]() The fan came with the heat lamp and I bought the high shelf as well which are both fantastic. Alternatively, the lower settings are much quieter. When it's turned up high it is loud but it's sucking up every odour as well. I also have the Viking fan which is great. I just can't relate to the service complaints I read. The closest Viking distributor to me (Washington State)was very helpful, courteous and professional. As far as service is concerned, I think it's the luck of the draw as to who answers the phone sometimes. I liked the dual ring burners of the Wolf but the Viking had a better broiler and I thought the Viking was much better looking. ![]() At the time of purchase, I was on the fence between the Viking and the Wolf. To be honest, I can't remember the last time I even used the simmer setting. The simmer is fine, but not much lower than the "low" setting which is low enough for the most delicate sauces. The black top is a pain in the rear to keep clean but my mom has a Wolf and she has the same complaints too. I put foil on the drip tray and I change that every few months out of habit not because it really needs it. If I were buying new appliances, that would be a deal-breaker for me!Īvignon, I have an open burner and I'm happy with that choice. I don't know of anyplace (now) that will service my Viking hood, should I have a problem with it. (But for what it's worth, while the Wolf rangetop and ovens have been serviced more than I would have liked or that I feel reasonable given their price - which is why I would not buy them again - there are at least three repair shops in our immediate area that will happily provide service for Wolf. Those were their comments, not my observations. All I was noting was that the largest service group in our area told me that they would no longer service Viking because of both frequency of calls and difficulty of dealing with Viking itself (i.e., getting parts in a timely manner and obtaining cooperation from Viking on warranty repairs, at least those were the two things they cited). Jejvtr - as the poster who was "bashing" Viking while noting service calls from Wolf, let me just clarify that (a) I would not buy Wolf appliances again and (b) my Viking hood (as I noted) has performed just fine. The Viking $ are decent here and match the GEMONO. I have ruled out Wolf, Dacor and Miele because of Price. Does anyone have anything good to say about the open burner rangetop and convection oven from Viking or should I go with the GE mono rangetop and thermador oven. Maybe it is because we have two showrooms in my area and I can't believe that a company that has had so many complaints would still be in business (thriving actually) if it hasn't done something right. First I thought I would go with Thermador of my second under the counter oven, but am drawn towards viking. However, I am leaning heavily towards the VIking 6 burner open burner gas rangetop and 2nd under the counter Viking convection oven. I am mainly going with GE monogram for most things including a built-in sxs fridge, advantium 120 and convection wall oven. I am currently deciding on purchasing all new appliances for a newly built kitchen. I've been reading and reading all the threads on ovens and rangetops hoping to find more supporters of Viking. ![]()
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